Return2hk – Travel Scheme for Hong Kong Residents Returning from the Mainland or Macao without being subject to quarantine under the Compulsory Quarantine of Certain Persons Arriving at Hong Kong Regulation (Cap. 599C) (Return2hk Scheme)


Introduction

  • Pursuant to section 12 and 12A of the Compulsory Quarantine of Certain Persons Arriving at Hong Kong Regulation (the Regulation) (Cap. 599C), the Secretary for Food and Health would specify the Mainland and Macao as Category 2 specified places in China with effect from 29 April 2021. She would further specify the conditions for the purpose of section 12(2) of the Regulation.

  • his Scheme aims to facilitate Hong Kong residents who, upon fulfilment of the relevant conditions specified under sections 12 and 12A of the Regulation, including not having stayed in places other than Hong Kong, the Mainland or Macao, and any area being designated as at-risk places that are temporarily inapplicable under the Return2hk / Come2hk Scheme* in the past 14 days# prior to and upon the day of arrival in Hong Kong; to apply for a quota for entering Hong Kong via the online booking system for the Return2hk Scheme. Hong Kong residents who have reserved a quota must return to Hong Kong on the date and via the boundary control point as specified in the booking, with the proof of a valid negative nucleic acid test result which is obtained within 3 days prior to, or on the day of his/her entry into Hong Kong, with which he/she would be exempted compulsory quarantine requirement when coming to Hong Kong from 29 April 2021 onwards.

    #The day of arrival at Hong Kong and the 14 days before that day do not include the period during which a person is undergoing compulsory quarantine in the Mainland or Macao under the respective prevailing requirement of that place. For example, for a person who arrived at the Mainland and completes compulsory quarantine on 1 May 2021, “the day of arrival at Hong Kong and the 14 days before that day” would only count from 2 May 2021 after the completion of compulsory quarantine in the Mainland.

    *Please refer to this link for the list of at-risk places that are temporarily inapplicable under the Return2hk Scheme / Come2hk Scheme

    Points to note:
    • Hong Kong residents who are now in the Mainland and planning to return to Hong Kong should pay attention to the outbreak risk level of their current location and of the places they have been to recently.
    • Important: Whether they are entering Hong Kong through the Hong Kong International Airport or land boundary control points, travellers who have stayed in Group A specified places on the day of arrival and the 21 days before the arrival date as specified by Secretary of Food and Health pursuant to Prevention and Control of Disease (Regulation of Cross-boundary Conveyances and Travellers) Regulation (Cap. 599H), will be subject to boarding requirement and quarantine requirement under the relevant ordinances, including to undergo compulsory quarantine at a designated quarantine hotel for 21 days, though they have fulfilled the specified conditions under the Return2hk Scheme. For details, please visit relevant webpage.

Arrangement for returning to Hong Kong via Land Boundary Control Points

  • Online reservation before returning to Hong Kong
    • The details of quotas and designated boundary control points are as follows:
      • Returning to Hong Kong via Shenzhen Bay Control Point: 3000 quotas per day
      • Returning to Hong Kong via Hong Kong-Zhuhai-Macao Bridge Hong Kong Port: 2000 quotas per day
    • Any Hong Kong residents who are aged 18 or above may use the online booking system for the Return2HK Scheme to apply for a quota for a specific date and boundary control point.
    • The applicant is required to provide his/her Hong Kong Identity Card Number while making an application for quota. In the same application, he/she may also apply for the quota for 3 accompanying Hong Kong residents (e.g. minors aged below 18) at most by providing their Hong Kong Identity Card Number or other personal identity document(s) (e.g. HKSAR passport, HKSAR re-entry permit, birth certificate, other passport etc).
    • Starting from 27 April 2021, the online booking system will open quotas for the next cycle for application every Wednesday at 00:00hrs. The online booking system accepts bookings 24/7.
    • Applicants are required to specify the intended date of arrival in Hong Kong and the boundary control point for entering Hong Kong (i.e. Shenzhen Bay Control Point or Hong Kong-Zhuhai-Macao Bridge Hong Kong Port) in the booking system.
    • Quotas will be allocated on a first-come-first-served basis. They are non-transferable and will expire after the holders of the quota have entered Hong Kong, or after the appointment date. If necessary (e.g. the applicants are unable to return to Hong Kong as scheduled due to unforeseeable circumstances after a booking has been made), the applicants will have to make another quota application using the booking system.
    • Points to note:
      • Hong Kong residents who have reserved a quota must return to Hong Kong on the date and via the boundary control point as specified in the booking. They should also fulfill all the specified conditions under section 12(2) of the Compulsory Quarantine of Certain Persons Arriving at Hong Kong Regulation (the Regulation). Otherwise, they may still be subject to compulsory quarantine upon arrival in Hong Kong.
      • Hong Kong residents without a quota will be regarded as not having met all the specified conditions under section 12(2) of the Regulation. If they continue their trips to Hong Kong, they will be subject to compulsory quarantine upon arrival.

  • Arrangement for taking COVID-19 test
    • Hong Kong residents with a quota should allow sufficient time for taking a COVID-19 (RT-PCR) nucleic acid test (“RT-PCR nucleic acid test”) in one of the medical testing institutions mutually recognised by the governments of Hong Kong and Guangdong / Hong Kong and Macao. The sample should be taken from the person concerned within 3 days prior to, or on the day of his/her entry into Hong Kong so that he/she can present the proof of a valid negative RT-PCR nucleic acid test result upon arrival in Hong Kong. The negative test result is valid for 3 days after the day of sample collection. For example, if a traveller takes the test on 19 September 2021, the test result will be valid until 22 September 2021.
    • The lists of medical institutions that are mutually recognised by the governments of Hong Kong and Guangdong / Hong Kong and Macao are as follows:
        1(a). Medical or testing institutions in the Guangdong Province (applicable for returning to Hong Kong on or before 14 September 2021)
        1(b). Medical or testing institutions in the Guangdong Province (applicable for returning to Hong Kong on or after 15 September 2021)
      1. All medical testing institutions in Guangdong Province that can upload negative RT-PCR nucleic acid test results to “Yuekang code” (粵康碼) system;
        or
      2. The medical testing institutions in Guangdong Province that are recognised by the National Health Commission and can be accessed on nucleic acid testing organisation enquiry(「核酸檢測機構查詢」)function via State Council Mini Portal(「國務院客戶端」小程序), or that are listed on its official website (http://bmfw.www.gov.cn/hsjcjgcx/index.html)(See the below pictures).
        Nucleic acid testing organisation enquiry function of State Council Mini Portal

        Nucleic acid testing organisation enquiry function of State Council Mini Portal
        Choose “Guangdong Province”, and then “Search”
        Choose “Guangdong Province”, and then “Search”
        Alternatively, scan this code in We-chat to enter nucleic acid testing organisation enquiry function

        Alternatively, scan this code in We-chat to enter nucleic acid testing organisation enquiry function
      3. 2. Medical or testing institutions in Macao
        3. Medical or testing institutions in Hong Kong
    • Upon their entry into Hong Kong, Hong Kong residents with a quota must present a valid proof of negative result of RT-PCR nucleic acid test issued by one of the recognised medical institutions mentioned above.

  • Entry procedures
    • A Hong Kong resident who holds a quota must return to Hong Kong on the date and via the boundary control point as specified in the booking.
    • He/she is required to present the following documents upon entry into Hong Kong:
      1. A valid Hong Kong Identity Card or other identification documents;
      2. The confirmation of a successful booking (i.e. an electronic copy or a printout of the booking confirmation page); and
      3. The proof of a valid negative RT-PCR nucleic acid test result. Within 24 hours before setting off, the returning Hong Kong resident is required to transmit the valid negative RT-PCR nucleic acid test result to the electronic health declaration system of the Department of Health through “Yuekang Code” (粵康碼) or “Macao health code”(澳康碼). He/she is also advised to bring along the negative test result report for verification (although both an electronic copy or a paper report are acceptable, an electronic copy is preferred as it will shorten the time for the clearance process). The returning Hong Kong resident who does not have a smartphone must bring a paper report of the negative COVID-19 nucleic acid test result and present it for officers’ checking upon the arrival in Hong Kong.

  • Electronic health declaration system of the Department of Health
    • The returning Hong Kong resident should, before his/her arrival at the designated boundary control point, have transmitted his/her valid negative RT-PCR nucleic acid test result to the electronic health declaration system of the Department of Health through “Yuekang Code” (粵康碼) or “Macao health code” (澳康碼). To save time, he/she should also fill in all other required information of the health declaration form in advance.
    • Please click here for the steps to transmit the valid negative RT-PCR nucleic acid test result to the electronic health declaration system of the Department of Health through “Yuekang Code” (粵康碼) or “Macao health code” (澳康碼), and to complete the electronic health declaration.
    • Points to note:
      • To expedite the clearance process, Hong Kong residents in the Mainland or Macao with a quota are strongly advised to transmit the valid negative RT-PCR nucleic acid test result to the electronic health declaration system of the Department of Health through “Yuekang Code” (粵康碼) or “Macao health code” (澳康碼) and to fill in other required information within 24 hours before setting off (best done before arriving at the control points in the Guangdong Province or Macao), so as to obtain the QR code of the Department of Health electronic health declaration system for entry into Hong Kong.
      • Hong Kong residents who have a quota, and can fulfil all the specified conditions, will be issued a Return2hk “Green” QR code after they have transmitted the valid negative RT-PCR nucleic acid test result to the electronic health declaration system of the Department of Health through “Yuekang Code” (粵康碼) or “Macao health code” (澳康碼) and completed the electronic health declaration form. The Return2hk “Green” QR code will facilitate easy identification by the officers at the designated boundary control points. A dedicated channel will be set up at both the Shenzhen Bay Control Point and Hong Kong-Zhuhai-Macao Bridge Hong Kong Port for the use of travellers with Return2hk “Green” QR code.
      • All Hong Kong residents returning to Hong Kong via land boundary control points (including those setting off from areas outside Guangdong Province) must conduct a RT-PCR nucleic acid test in one of the medical institutions mutually recognised by the governments of Hong Kong and Guangdong / Hong Kong and Macao. Otherwise, the Hong Kong residents, even with a quota, will be subject to compulsory quarantine upon arrival due to failing to fulfil all the specified conditions for the Return2hk Scheme.

      Green “Yuekang Code”
      Green “Macao health code”
    • Points to note:
      • If a traveller receives a Return2hk “Pink” QR code upon submission of his/her electronic health declaration form, it means that he/she has yet to fulfil all the specified conditions. For example:
        1. The traveller does not hold a quota for the date of entry, or for the boundary control point being used;
        2. The traveller has been to places other than the Mainland or Macao, or to any places which are being designated as at-risk places that are temporarily inapplicable under the Return2hk Scheme / Come2hk Scheme * in the past 14 days# prior to his/her entry into Hong Kong;
        3. The traveller cannot present a proof of valid negative RT-PCR nucleic acid test result;
        4. The test result is not issued by a medical institution mutually recognised by the governments of Hong Kong and Guangdong / Hong Kong and Macao; or
        5. The traveller has not yet transmitted his/her valid negative RT-PCR nucleic acid test result to the electronic health declaration system of the Department of Health through “Yuekang Code” (粵康碼) or “Macao health code” (澳康碼).
      • Save for scenario 5 and where the traveller concerned is able to present the paper copy of a valid negative RT- PCR nucleic acid test report issued by one of the medical institutions mutually recognised by the governments of Hong Kong and Guangdong / Hong Kong and Macao, in other cases the travellers will still be subject to compulsory quarantine upon their entry into Hong Kong.

      • #The day of arrival at Hong Kong and the 14 days before that day do not include the period during which a person is undergoing compulsory quarantine in the Mainland or Macao under the respective prevailing requirement of that place. For example, for a person who arrived at the Mainland and completes compulsory quarantine on 1 May 2021, “the day of arrival at Hong Kong and the 14 days before that day” would only count from 2 May 2021 after the completion of compulsory quarantine in the Mainland.

        *Please refer to this link for the list of at-risk places that are temporarily inapplicable under the Return2hk Scheme/ Come2hk Scheme

      Pink “Yuekang Code”
      Pink “Macao health code”

  • Passenger clearance services at designated boundary control points
    Boundary control points Operating hours
    Shenzhen Bay Control Point
    - All passenger immigration clearance services
    From 10am to 10pm daily
    Hong Kong-Zhuhai-Macao Bridge Hong Kong Port
    - Passenger immigration clearance service at the Passenger Clearance Building
    - Clearance service for private cars

    From 10am to 8pm daily
    From 6am to 10pm daily

  • Public transport services
    • With respect to the operating hours of the passenger immigration clearance services of the two designated boundary control points, Hong Kong residents returning to Hong Kong under the Scheme can make use of the following public transport services:

      1. Hong Kong-Zhuhai-Macao Bridge (HZMB) shuttle bus (Gold Bus)
        • The basic service headway of Gold Bus services from Macao to Hong Kong is about 2 hours with 6 trips daily, whereas that from Zhuhai Ports is about 1 hour with 10 trips daily. Subject to passenger demand, the operator will strengthen the services when necessary.
        • Attention: Under the epidemic prevention and control measures, all passengers taking Gold Bus must purchase tickets and reserve seats in advance through the Gold Bus online platform to secure scheduled boarding to Hong Kong (Gold Bus website: http://www.hzmbus.com/; Weixin official account: 港珠澳大橋穿梭巴士 or WeChat ID: hzmbus). No tickets are sold on site at the ports. Passengers may contact the operator (hotline: 3753 3888) for enquiry about the departure times and ticketing details.

      2. Local public transport services at the Shenzhen Bay Control Point and HZMB Hong Kong Port
        • Franchised bus routes currently serving the two designated boundary control points remain in operation, with the following service arrangement:
          Shenzhen Bay Control Point (SBP)
          Franchised Bus Routes Headway
          New Lantao Bus Route No. B2 (To Yuen Long Station) Basic headway of 60 minutes.
          New Lantao Bus Route No. B2P (To Tin Shui Wai (Tin Tsz Estate))
          Citybus Route No. B3X (To Tuen Mun Town Centre) Basic headway of 30 minutes.
          Hong Kong-Zhuhai-Macao-Bridge (HZMB) Hong Kong Port (HKP)
          Franchised Bus Routes Headway
          Citybus Route No. B5 (To Sunny Bay) Basic headway of 60 minutes.
          New Lantao Bus Route No. B6 (To Tung Chung (Mun Tung Estate))
          Other Airport Bus “A” Routes traveling via HZMB HKP An interval of 15-60 minutes, depending on the routes
        • Bus companies have arranged staff to provide assistance to passengers at the stopping points of the two designated boundary control points and may adjust the service level subject to passenger demand and resource availability. Passengers may enquire the timetable details of the bus routes concerned through the following enquiry hotlines or websites of the bus companies:
          Bus Companies Hotline Website
          Citybus 2873 0818 http://www.bravobus.com.hk
          New Lantao Bus 2984 9848 http://www.newlantaobus.com
          Long Win 2261 2791 http://www.lwb.hk
        • Taxi services at the two designated boundary control points are also be maintained.

Arrangement for returning to Hong Kong via Hong Kong International Airport

  • Online reservation before returning to Hong Kong
    • 1000 quotas per day
    • Any Hong Kong residents who are aged 18 or above may use the online booking system for the Return2HK Scheme to apply for a quota for a specific date for the Hong Kong International Airport.
    • The applicant is required to provide his/her Hong Kong Identity Card Number while making an application for quota. In the same application, he/she may also apply for the quota for 3 accompanying Hong Kong residents (e.g. minors aged below 18) at most by providing their Hong Kong Identity Card Number or other personal identity document(s) (e.g. HKSAR passport, HKSAR re-entry permit, birth certificate, other passport etc).
    • Starting from 27 April 2021, the online booking system will open the 14-day period of the following two weeks (Monday to Sunday of the week after next week) for quota application every Wednesday at 00:00hrs. The online booking system will accept bookings 24/7.
    • Quotas will be allocated on a first-come-first-served basis. They are non-transferable and will expire after the holders of the quota have entered Hong Kong, or after the appointment date. If necessary (e.g. the applicants are unable to return to Hong Kong as scheduled due to unforeseeable circumstances after a booking has been made), the applicants will have to make another quota application using the booking system.
    • Please keep the confirmation of a successful booking (i.e. an electronic copy or a printout of the booking confirmation page).

    Points to note:
    • Hong Kong residents who have reserved a quota must return to Hong Kong on the date and via the Hong Kong International Airport as specified in the booking. They should also fulfill all the specified conditions under section 12(2) of the Compulsory Quarantine of Certain Persons Arriving at Hong Kong Regulation (the Regulation). Otherwise, they may still be subject to compulsory quarantine upon arrival in Hong Kong.
    • Hong Kong residents without a quota will be regarded as not having met all the specified conditions under section 12(2) of the Regulation. If they continue their trips to Hong Kong, they will be subject to compulsory quarantine upon arrival.
  • Arrangement for taking COVID-19 test
    • Hong Kong residents with a quota should allow sufficient time for taking a COVID-19 (RT-PCR) nucleic acid test (“RT-PCR nucleic acid test”) in a testing organisation that is included in a list of testing organisations in the Mainland recognised by the National Health Commission of the People’s Republic of China. The sample should be taken from the person concerned on the day of arrival in Hong Kong or within 3 days before the scheduled date of arrival in Hong Kong. The returning Hong Kong residents should present the paper copy of a valid negative RT-PCR nucleic acid test result upon arrival in Hong Kong. The list of testing organisations recognised by the National Health Commission of the People’s Republic of China can be accessed via the State Council Portal Mini Program (「國務院客⼾端」⼩程序) on nucleic acid testing organisation enquiry (「核酸檢測機構查詢」) function (see the pictures below).

      on nucleic acid testing organisation enquiry 1
      on nucleic acid testing organisation enquiry 2

      State Council portal WeChat Mini Program (微信小程序「國務院客戶端」) on nucleic acid testing organisation enquiry (「核酸檢測機構查詢」) function
    • Access the nucleic acid testing organisation enquiry (「核酸檢測機構查詢」) function by scanning the above QR code on WeChat.
      Please note: Before taking a RT-PCR nucleic acid test, Hong Kong residents with a quota should visit the above-mentioned State Council Portal Mini Program to check whether the testing organisation at which you intend to take the COVID-19 test is included in the list, and save the screenshot which shows the testing organisation is included in the list. The screenshot will have to be shown at the airport check-in counter and upon entry into Hong Kong (see the following section).

  • Preparation at airport check-in counters and entry procedures
    • Before checking-in, Hong Kong residents who hold a quota should complete and submit their health declaration form on the electronic health declaration system of the Department of Health of the HKSAR Government. They will need to declare relevant travel history and whether they have fulfilled the specified conditions under the Return2hk Scheme. If the declaration meets with the relevant specified conditions, they will obtain a Return2hk “Green” QR code. They need to download the QR code (by clicking “Save QR Code” or take a screenshot). The validity of the QR code is 48 hours.
    • When checking-in at the airport in the Mainland, they will need to present the paper copy of a valid negative RT-PCR nucleic acid test result, the screenshot to prove that the test result was issued by a testing organisation that is included in the above-mentioned State Council Portal Mini Program on nucleic acid testing organisation enquiry function, and the Return2hk “Green” QR code generated upon completion and submission of the electronic health declaration forms of the Department of Health.
    • Upon arrival at the Hong Kong International Airport, Hong Kong residents with a quota under the Return2hk Scheme will need to present the above-mentioned documents to government officers to show they have fulfilled all the specified conditions under the Return2hk Scheme. Upon verification, they will be exempted from compulsory quarantine.


    • Points to note:
      • A Hong Kong resident who holds a quota must arrive in Hong Kong via the Hong Kong International Airport on the date as specified in the booking.
      • When checking-in at airports in the Mainland, apart from the boarding pass and valid travel document, he/she is required to present the following documents:
        1. A valid Hong Kong Identity Card or other identification documents;
        2. The confirmation of a successful booking (i.e. an electronic copy or a printout of the booking confirmation page);
        3. The paper copy of a valid negative RT-PCR nucleic acid test result issued by a testing organisation recognised by the National Health Commission of the People’s Republic of China, together with the screenshot to prove that the testing organisation concerned is a recognised one and included in the list on the State Council Portal Mini Program on nucleic acid testing organisation enquiry function.
        4. The Return2hk “Green” QR code that has been obtained after completing and submitting the electronic health declaration.
      “Green” QR code
    • As all passengers arrive at the Hong Kong International Airport must submit their health declaration form, the returning Hong Kong resident should, before boarding, make health declaration on the electronic health declaration system of the Department of Health of the HKSAR Government. They need to declare whether a quota of the Return2hk Scheme has been obtained, whether they hold a valid negative RT-PCR nucleic acid test result as well as their relevant travel history.

      Points to note:
      • If a traveller receives a Return2hk “Pink” QR code upon submission of his/her electronic health declaration form, it means that he/she has yet to fulfil all the specified conditions (e.g. not having obtained a quota), and will be subject to compulsory quarantine upon arrival in Hong Kong.
      “Pink” QR code
  • “Test-and-hold” arrangement upon arrival
    • All arrivals in Hong Kong International Airport will be subject to “test-and-hold” arrangement. Returning Hong Kong residents under the Return2hk Scheme will also need to follow the instructions and arrangements by the airport staff and conduct COVID-19 test at Temporary Specimen Collection Centre (TSCC) in the Hong Kong International Airport. They will need to wait for the result at a designated area for the Return2hk Scheme. Once a negative test result is available, they may proceed with immigration procedures and leave the Airport.

  • Operating hours of passenger clearance services at the airport and Public transport services
    • Operating hours of passenger clearance services at the Hong Kong International Airport: 24-hour
    • Hong Kong residents returning to Hong Kong under the Scheme can make use of various kinds of public transport services to travel to and from the Hong Kong International Airport. Please refer to the website of the Hong Kong International Airport (https://www.hongkongairport.com/en/transport/to-from-airport/) for details.

Health-monitoring Checklist and testing arrangements for arrivals

  • Hong Kong residents who are returning to Hong Kong under the Scheme and who can fulfil all the specified conditions should still exercise self-monitoring of their health conditions for at least 14 days after their entry into Hong Kong. They should observe the points listed in “The Health-monitoring Checklist for Inbound Travellers”. They should wear surgical masks at all times when going out, pay attention to their health conditions and record their body temperature twice a day in the Checklist. If they feel unwell, they should seek medical advice promptly and reveal their travel history to medical practitioners. If there is any concern about their symptoms, they may make a request to their doctors for taking a relevant virus test.
  • Arrivals via land boundary control points can find “the Health-monitoring Checklist for Inbound Travellers” through the hyperlink under the QR code of the electronic health declaration.
  • • Any Hong Kong resident returning to Hong Kong via land boundary control points under the Return2hk Scheme must undergo testing on the 3rd, 5th, 9th, 12th, 16th and 19th day following the person’s arrival at Hong Kong if he/she is still in Hong Kong, while those returning via Hong Kong international airport, apart from the testing arrangement at the airport, must undergo testing on the 3rd, 5th, 9th, 12th, 16th and 19th day following their arrival in Hong Kong if he/she is still in Hong Kong. Starting from 8 September 2021, arrivals in Hong Kong under the Scheme must undergo testing with professional swab sampling at a community testing centre (CTC) (https://www.communitytest.gov.hk/en/) or a recognised local medical testing institution so as to comply with the compulsory testing requirement. The test to be taken on the 19th day must be conducted in a CTC. Any enquiries on compulsory testing arrangements may be addressed to the hotline at 6275 6901 which operates from 9am to 6pm. Pursuant to the Prevention and Control of Disease (Compulsory Testing for Certain Persons) Regulation (Cap. 599J), the Government publishes in the Gazette a compulsory testing notice. According to the testing notice, relevant inbound travellers must undergo testing on specified days after arrival. Any person who fails to comply with the testing notice commits an offence and may be fined a fixed penalty of $5,000. The person would also be issued with a compulsory testing order requiring him/her to undergo testing within a specified time frame. Failure to comply with the order is an offence and the offender would be liable to a fine at level 4 ($25,000) and imprisonment for six months.

Re-entry into the Mainland or Macao

  • Attention: Hong Kong residents returning to Hong Kong under the Scheme will still be subject to the prevailing quarantine arrangements of the Mainland or Macao (e.g. 14-day compulsory quarantine) when they subsequently leave Hong Kong for the two places, unless exemption has been granted to them separately. Hong Kong residents who have returned to Hong Kong under the Scheme and who intend to return to the Mainland or Macao subsequently should take note of the latest quarantine arrangements of the Mainland and Macao, and make necessary preparations.

  • Please refer to the contact information of relevant government departments in some Mainland cities and the Macao SAR for the latest quarantine arrangement or quarantine exemption details.
    Department Telephone Website Address
    Beijing Beijing Municipal Health Commission (+86)010-12320 http://wjw.beijing.gov.cn/ No. 70 Zaolin Qian Street, Xicheng District, Beijing
    Shanghai Shanghai Municipal Health Commission (+86)021-12320 https://wsjkw.sh.gov.cn Building No.4, No.300 Expo Village Road, Pudong New Area, Shanghai
    Nanjing Jiangsu Commission of Health (+86)025-12320 http://wjw.jiangsu.gov.cn No.42, Central Road, Xuanwu District, Nanjing, Jiangsu
    Hangzhou Health Commission of Zhejiang Province (+86)0571-8770 9006 http://wsjkw.zj.gov.cn No. 216, Qingchun Road, Hangzhou, Zhejiang
    Chengdu Health Commission of Sichuan Province (+86 28) 8693 2289 http://wsjkw.sc.gov.cn/ 39 Upper Wangjiaguai Street, Chengdu, Sichuan
    Chengdu Municipal Health Commission (+86 28) 6188 1917 http://cdwjw.chengdu.gov.cn/ 366 Jincheng Avenue, High-tech Zone, Chengdu, Sichuan
    Chongqing Chongqing Municipal Health Commission (+86 23) 6770 6376 http://wsjkw.cq.gov.cn/ 6 Qilong Road, Yubei District, Chongqing
    Wuhan Hubei Provincial Center for Disease Control and Prevention (+86) 027-87652057 http://www.hbcdc.cn/ 6 Zhuodaoquan North Road, Hongshan District, Wuhan, Hubei
    Xiamen Fujian Provincial Center for Disease Control and Prevention (+86) 0591-87619239 http://www.fjcdc.com.cn/ No. 76 Jintai Road, Gulou District, Fuzhou, Fujian
    Haikou Hainan Center for Disease Control & Prevention (+86) 0898-65338992 http://wst.hainan.gov.cn/sjkzx/ 40 Haifu Avenue, Haikou, Hainan Province
    Shenzhen Office of Port of Entry and Exit of Shenzhen Municipal People’s Government (+86) 0755-83394325 http://ka.sz.gov.cn/ 10 Futian South Rd, Huanggang, Futian District, Shenzhen
    Macao Macao Centre for Disease Control and Prevention (+853) 2870 0800 (Infections disease hotline) https://www.ssm.gov.mo/apps1/PreventCOVID-19/ch.aspx#clg17458
    Email: info.cdc@ssm.gov.mo
    Alameda Dr. Carlos d Assumpção, n.º 335-341,Edf. "Hotline", 7 Andar, Macau

Enquiry

  • For enquiry about the Scheme, please call 3142 2330.

FAQs

Eligibility of the Scheme

  1. Who are eligible for applying for a quota under the Scheme?
    Any Hong Kong resident aged 18 or above can apply for a quota using the booking system of the Scheme. During the booking process, he/she would need to specify the date and the boundary control point for returning to Hong Kong. Applicants are required to provide their Hong Kong Identity Card Number. Applications for Hong Kong residents who are under 18 should be made on their behalf by their parents or guardians, the number of their Hong Kong Identity Card or other personal identity document(s) (e.g. HKSAR passport, HKSAR re-entry permit, birth certificate, other passports, etc) should be provided.

  2. Am I eligible for applying for a quota under the Return2hk Scheme?
    • You are eligible for applying for a quota under the Return2hk Scheme if you enjoy the right of abode or right to land in the Hong Kong Special Administrative Region (HKSAR), or if you are free from any condition of stay (including a limit of stay) in the HKSAR or your limit of stay in the HKSAR is still valid.
    • A temporary resident with a limit of stay expired on or after 1 January 2020 who intends to resume residence in Hong Kong may also use the online booking system for the Return2hk Scheme to apply for a date-specific and boundary control point-specific quota during a designated period.

  3. I have a newly issued entry visa/entry permit/Permit for Proceeding to Hong Kong and Macao (commonly known as “one- way permit”) and I am about to enter the HKSAR as a resident for the first time, can I be exempted from the compulsory quarantine requirement when I enter the HKSAR under the Return2hk Scheme?
    As you have not officially acquired Hong Kong resident status, you do not fulfil the conditions of the Return2hk Scheme. Please refer to Q2 above. Please visit Come2hk Scheme and you may be eligible for application for the Scheme.

Returning to Hong Kong via Land Boundary Control Points

  1. Will I be subject to compulsory quarantine if my proof of a valid negative RT-PCR nucleic acid test result is not issued by a medical institution mutually recognised by the governments of Hong Kong and Guangdong / Hong Kong and Macao?
    Yes.

  2. If I am returning to Hong Kong from places in the Mainland other than Guangdong (e.g. Guangxi) using any land boundary control point under this Scheme, can I use a proof of negative RT-PCR nucleic acid test result issued by a medical institution outside Guangdong or Macao (e.g. Guangxi) in order to be exempted from compulsory quarantine upon arrival in Hong Kong?
    No.

  3. If I receive a “Pink” QR code, does it mean that I will be subject to compulsory quarantine upon entry into Hong Kong?
    • If a traveller receives a “Pink” QR code upon submission of his/her electronic health declaration form, it means that he/she is unable to fulfil all the specified conditions, such as:
      1. The traveller does not hold a quota for the date of entry, or for the boundary control point being used;
      2. The traveller has been to places other than the Mainland or Macao on or within 14 days# prior to his/her entry into Hong Kong, or any place which is designated as at-risk places that are temporarily inapplicable under the Return2hk Scheme / Come2hk Scheme *;
      3. The traveller cannot present a proof of valid negative RT-PCR nucleic acid test result;
      4. The test result is not issued by a medical institution mutually recognised by the governments of Hong Kong and Guangdong / Hong Kong and Macao; or
      5. The traveller has not yet transmitted his/her valid negative RT-PCR nucleic acid test result to the electronic health declaration system of the Department of Health through “Yuekang Code” (粵康碼) or “Macao health code” (澳康碼).
    • Save for scenario 5 and where the traveller concerned is able to present the paper copy of a valid negative RT-PCR nucleic acid test report issued by one of the medical institutions mutually recognised by the governments of Hong Kong and Guangdong / Hong Kong and Macao, in other cases the travellers will still be subject to compulsory quarantine upon their entry into Hong Kong.

      #The day of arrival at Hong Kong and the 14 days before that day do not include the period during which a person is undergoing compulsory quarantine in the Mainland or Macao under the respective prevailing requirement of that place. For example, for a person who arrived at the Mainland and completes compulsory quarantine on 1 May 2021, “the day of arrival at Hong Kong and the 14 days before that day” would only count from 2 May 2021 after the completion of compulsory quarantine in the Mainland.

      *Please refer to this link for the list of at-risk places that are temporarily inapplicable under the Return2hk Scheme/ Come2hk Scheme


  4. When eligible persons with a quota are returning to Hong Kong via the land boundary control points under the Scheme, what documents do they need to bring along?
    They have to present the following documents upon entry into Hong Kong:
    1. The Hong Kong Identity Card or other identification documents;
    2. The confirmation of a successful booking (i.e. an electronic copy or a printout of the booking confirmation page); and
    3. Proof of a valid negative RT-PCR nucleic acid test result (an electronic or a paper copy)
      Attention: Please refer to the above section on taking COVID-19 test for returning Hong Kong via land boundary control points. Electronic copy should be used as far as possible to shorten the time for clearance process.

Returning to Hong Kong via Hong Kong International Airport

  1. I am planning to flying back to Hong Kong from the Mainland. What are the requirements of the RT-PCR nucleic acid test report in order to be exempted from compulsory quarantine upon arrival in Hong Kong?
    The proof of a negative RT-PCR nucleic acid test result includes:
    1. The paper copy of a valid negative RT-PCR nucleic acid test result that was issued by a testing organisation recognised by the National Health Commission, bearing the name of the relevant traveller identical to that in his or her valid travel document to show that:
      • the person underwent a test for COVID-19 and the sample for which was taken from the person on the date of arrival at Hong Kong or within the three days before the scheduled date of arrival at Hong Kong;
      • the test conducted on the sample is a polymerase chain reaction-based (RT-PCR) nucleic acid test for COVID-19; and
      • the result of the test is the person was tested negative for COVID-19;
    2. A screenshot of the State Council Portal Mini Program (「國務院客戶端」小程序) on nucleic acid testing organisation enquiry (「核酸檢測機構查詢」) should be produced to prove the testing organisation concerned is in the list of testing organisation recognised by the National Health Commission.
    Please also refer to the above section on returning to Hong Kong via Hong Kong International Airport.

  2. If I do not have a valid negative RT-PCR nucleic acid test report, can I board the plane?
    Yes. However, please note if a Hong Kong resident cannot produce a valid negative RT-PCR nucleic acid test result at the point of checking-in and entering Hong Kong, he will be regarded as not having met all the specified conditions under section 12(2) of the Regulation. If they continue their trip to Hong Kong, they will be subject to compulsory quarantine upon arrival.

  3. What documents should be brought along by a Hong Kong resident with a quota who returns to Hong Kong via the Hong Kong International Airport under the Scheme?
    1. A valid Hong Kong Identity Card or other identification documents;
    2. The confirmation of a successful booking (i.e. an electronic copy or a printout of the booking confirmation page);
    3. The paper copy of a valid negative RT-PCR nucleic acid test result issued by a testing organisation recognised by the National Health Commission, together with a screenshot on the State Council Portal Mini Program on nucleic acid testing organisation enquiry function to prove that the testing organisation concerned is recognised by the National Health Commission.
    Please also refer to the above section on taking Covid-19 test for airport arrangments.

  4. I need to undergo “test-and-hold” arrangement at the Hong Kong International Airport upon arrival. How long do I need to wait at the airport before I can leave?
    Passengers will be required to proceed to the Temporary Specimen Collection Centre at the restricted area of the airport for COVID-19 test immediately upon arrival, and will be able to leave after completing relevant procedures. For details, please refer to the relevant webpage

Others

  1. What is the validity period of the negative RT-PCR nucleic acid test result under the Scheme?
    The negative RT-PCR nucleic acid test result is valid for 3 days after the day of sample collection.
    Example: If a traveler takes the test at a recognised medical institution on 19 September 2021, the test result will be valid until 22 September 2021.
    The traveler should therefore return to Hong Kong with the test result on or before 22 September 2021. If he/she is entering Hong Kong on or after 23 September 2021 by presenting that testing result, he/she will still be subject to compulsory quarantine upon arrival as the test result has expired.

  2. Will I still be subject to compulsory quarantine upon entry into Hong Kong if I do not have a quota of the Return2hk Scheme, even though I have a proof of a valid negative RT-PCR nucleic test result?
    Yes.

  3. I have not been to places other than the Mainland or Macao on or within 14 days prior to arriving in Hong Kong. However, I have stayed in a place outside China during the period between 21 days before arriving in Hong Kong. Can I be exempted from the compulsory quarantine requirement when returning to Hong Kong under the Return2hk Scheme? How to calculate the travel history?
    Whether they are entering Hong Kong through the Hong Kong International Airport or land boundary control points, travellers who have stayed in Group A specified places on the day of arrival and the 21 days before the arrival date as specified by Secretary of Food and Health pursuant to Prevention and Control of Disease (Regulation of Cross-boundary Conveyances and Travellers) Regulation (Cap. 599H), will be subject to boarding requirement and quarantine requirement, including to undergo compulsory quarantine at a designated quarantine hotel for 21 days, though they have fulfilled the specified conditions under the Return2hk Scheme. For details, please visit: https://www.coronavirus.gov.hk/eng/high-risk-places.html

  4. How can I know whether the city I am currently located at is a place which is designated as at-risk places that are temporarily inapplicable under the Return2hk Scheme?
    You may refer to this link for the list of at-risk places that are temporarily inapplicable under the Return2hk / Come2hk Scheme.

  5. Which boundary control points can be used by eligible persons with a quota for entering Hong Kong?
    Eligible persons with a quota must return to Hong Kong on the date and via the boundary control point (i.e. Shenzhen Bay Control Point, Hong Kong-Zhuhai-Macao Bridge Hong Kong Port and Hong Kong International Airport) specified in the booking. The respective operating hours of their passenger clearance services are as follows:
    Boundary control points Operating hours
    Shenzhen Bay Control Point
    - All passenger immigration clearance service
    From 10am to 10pm daily
    Hong Kong-Zhuhai-Macao Bridge Hong Kong Port
    - Passenger immigration clearance service at the Passenger Clearance Building
    - Clearance service for private cars

    From 10am to 8pm daily
    From 6am to 10pm daily
    Hong Kong International Airport 24-hour
  6. Can returnees be exempted from compulsory quarantine upon re-entry into the Mainland or Macao?
    No. Unless the returning Hong Kong resident has been exempted by the Mainland or Macao SAR separately, Hong Kong residents returning to Hong Kong under the Scheme will still be subject to the prevailing quarantine arrangements of the Mainland or Macao (e.g. 14-day compulsory quarantine) when they subsequently leave Hong Kong for the two places. Hong Kong residents who have returned to Hong Kong under the Scheme, and who intend to return to the Mainland or Macao subsequently, should take note of the latest quarantine arrangements of the two places, and make necessary preparations.

  7. Is it absolutely necessary for Hong Kong residents who are under the same booking to return to Hong Kong at the same time?
    Hong Kong residents who are under the same booking may return to Hong Kong separately. However, they must still return to Hong Kong on the date and via the boundary control point as specified in the booking.

  8. What should I do if I have forgotten or lost my booking reference number and cannot login to the system for enquiry or cancellation of appointment?
    You can call the hotline of the Return2hk Scheme (tel: 3142 2330) to inquire how to retrieve your booking reference number.

Useful links

Return2hk Reservation system

Medical or testing institutions recognised for undertaking RT-PCR nucleic acid test (applicable for returning to Hong Kong via land boundary control points)

Health Quarantine Arrangements on Inbound Travellers (including arrangement for travellers who do not return to Hong Kong through the Return2hk / Come2hk Scheme)

Operators of Public Transport Services